Professional Seagate Data Recovery

1127 ST2000DM001 Tax File Recovery

This last Tax season was a busy time here at Yellow Brick Data Recovery. A lot of people try to get old receipts and other tax related documents off of drives they have been stored in and find there is an issue with the drive. We get drives from all over the country during this time via our mail-in service. Seagate Data Recovery A call came in from a client in Colorado who explained their external Seagate hard drive had stopped working suddenly and they needed a Seagate data recovery service so they could access their important files in time for tax season. It was reported that the drive would spin up as it should, but would not be recognized by the computer at all. The client had even tried removing the ST2000DM001 hard drive from inside the Seagate external enclosure and plugging it directly into a computer. They thought maybe the drive wasn’t receiving enough power or there was some other issue with the hard drive enclosure. Unfortunately, the drive continued to not show … Read more

Laptop Hard Drive Crash Recovery From Hitachi Drive

1118 HTS54757A9E384 Crashed Drive

This hard drive crash recovery came to us from a computer repair shop whose client had brought in a laptop that stopped working. The Hitachi HTS547575A9E384 laptop drive was found to be the issue with the computer so the repair shop attempted to recover the data with their recovery software. When they were unsuccessful in recovering the data, the repair shop recommended the client contact us for an affordable data recovery service. We are proud to be able to help computer repair shops recover their client’s important data. We work with quite a few shops across the country that either refer their clients to us through our referral program, or they send their client’s drives to us for our white label data recovery service. I worked in a computer repair shop years ago, so I understand the needs you have as a computer shop owner. Hard Drive Crash Recovery We are used to seeing drives with photos and documents as the most important data, but this hard drive had race tunes for a race car! … Read more

ST2000DM008 Data Recovery – Unique Case Study

1120 ST2000DM008 stopped working

This ST2000DM008 data recovery was for a Seagate BarraCuda drive that just stopped working randomly for the client. They took their computer to a shop local to them when the drive stopped working and were told that the data was not accessible and would need professional data recovery in order to get the important data off of it. Recovering Seagate Drive with Firmware Issue This client needed their photos and documents off the failed Seagate hard drive, so they called us to see if we could help. Thankfully we were able to offer an affordable recovery option that was successful in recovering their important files! If you have an st2000dm008 not showing up, we can help you get your data back. Diagnosing the hard drive for recovery Once the ST2000DM008 data recovery drive arrived I started with a visual inspection and found that everything looked great. The drive sounded perfect when powered on with no odd seeking sounds. Connecting the ST2000DM008 hard drive to the PC-3000 showed the drive was not getting ready. When a … Read more

Seagate Rosewood ST2000LM007 Recovery

Seagate Mobile 2TB Rosewood that is not showing up on computer

This Seagate Rosewood series drive was mailed to us by a customer that reported the drive was not showing up on their computer when they plugged it in. The Rosewood series drives are very popular and are found in the popular Seagate external drives. The most common models we see are the ST2000LM007 like this drive and the ST1000LM035. If you need affordable data recovery for your Rosewood drive, we can help! Seagate Rosewood Recovery Once the drive arrived, I started with an inspection of the ST2000LM007 2TB mobile HDD and everything looked good physically with the drive. When I plugged the drive into my PC-3000 recovery rig I heard it spin up and everything sounded good as well. I moved on to checking the firmware as this particular Rosewood series of Seagate drives seem to be prone to firmware issues. Patch and Unlock This is a Seagate Rosewood drive, so it is necessary to patch and unlock the terminal before having access to the firmware of the drive. When these drives first came out, … Read more

Hard drive not showing up Windows 10

Desktop Seagate drive that is not showing up when plugged in

This 1TB Hard drive not showing up Windows 10 was a Seagate Desktop HDD with the model number ST1000DM003. It was reported that it had just stopped working randomly with the symptoms of not showing up in Windows 10 when plugged into the computer. The client initially went to a computer repair shop and had the drive diagnosed as failed. When a drive is not showing up in Windows 10, it can be a lot of different things causing the issue. It could be an issue with the drive, with the cables connecting the drive to the computer, the drive itself, or a combination of problems. If there are no odd sounds coming from the drive that is not showing up, it would be a good idea to try plugging the drive into another computer. If the second computer doesn’t see the drive, then you know the drive itself is the issue. Seagate Not Showing Up Recovery In this case, the customer’s local computer repair shop tested the drive by plugging it into a computer … Read more

Unresponsive Samsung SSD Data Recovery Service

Samsung 850 PRO not being recognized by computer

I received this unresponsive Samsung 850 Pro as a mail-in for our SSD data recovery service. The client mailed the 512GB solid state drive in from Michigan to my lab here in Kansas. They needed the data from the hard drive, but it was not mounting on their computer at all. In fact, the computer would not recognize the SSD when connected. The client had already tried connecting the drive to other computers and had troubleshot the issue until they were certain the drive itself was the issue. The customer had discussed their Samsung 850 Pro with other recovery companies before deciding on us to attempt the recovery. They liked our affordable flat rate recovery service as well as the fact I was able to discuss what the issue might be for this particular Samsung SSD data recovery. Firmware Samsung SSD Data Recovery The problem with this drive ended up being a firmware-based issue. These Samsung 850 PRO drives have a common firmware issue that you can address using the PC-3000 by ACE Laboratories. Thanks … Read more

iMac Hard Drive Not Showing Up Hitachi HDS722020ALA330

iMac desktop drive that just stopped working

This iMac hard drive not showing up was a Hitachi drive from a client who said the issue came up out of the blue. The client brought the computer to a computer repair shop when it started acting up and the shop found the issue with the computer was the HDS722020ALA330 hard drive itself. They pulled the hard drive from the Mac and tested it with another computer, but the drive would not mount or be recognized when plugged into a computer. 2011 iMac Drive Recovery There were photos and work documents on this drive that were important to the client, so the computer repair shop in Wichita, Kansas recommended their client bring the drive to us for an affordable clean room data recovery. Spoiler alert, this drive did not require a cleanroom recovery. A lot of shops think if they can’t get the data from the drive it must need to be opened up, but that is actually pretty rare unless the drive was dropped. We get a lot of drives sent to us … Read more

Affordable Mac Pro Data Recovery ST3500641AS

Seagate ST3500641AS 500GB

Helping people get back their important data is one of the things I truly enjoy about Data Recovery. It is especially rewarding when you can help someone you know personally get back data that is important to their family. There is a local farm called Jako where my wife and I love to purchase items we don’t currently have the ability to produce ourselves (like raw cow’s milk). The family-run farm is a great example of what we love about our area here in Kansas.  I handed a business card over just in case they needed data recovery in the future. About a month later I got a call that their Mac Pro went down with some important excel sheets and they needed help getting the data back. Mac Pro Data Recovery Diagnosis The Mac Pro was one of the huge models with 4 drive bays of which all had hard drives installed. These towers weigh about 70 pounds fully loaded so they are quite a beast. The first step was to figure out which … Read more

Western Digital Data Recovery – Disoriented Module 32 Slow Fix

Western Digital Data Recovery 500GB WD5000BPKT

This Western Digital data recovery was referred by a shop near Partridge, Kansas. The hard drive was thought to have some kind of heads issue as it wouldn’t read on a computer, but you could hear it spin up and start seeking. The repair shop told the client they figured the problem must be internal since the recovery computers they had wouldn’t even recognize the drive at all. This particular shop has recommended us over the years for affordable lab data recovery when they are not able to recover the drive themselves. Western Digital Data Recovery – Slow Fix This particular WD5000BPKT model is known to have a firmware issue called the “Slow Issue”. The fix has been used so much that it is now called the “Slow Fix”. It is a fairly widespread issue on Western Digital hard drives. The issue with the firmware is that a particular firmware module gets corrupted. This module is almost always module 32, but sometimes module 2 is involved as well. These modules must be read by the … Read more

Professional Toshiba HD Recovery MQ01ABD075

Toshiba MQ01ABD075 750GB Laptop Drive

This Toshiba HD Recovery would spin up, but would not be recognized by any computer. The customer had tried connecting it to a few different machines, but the drive would not be recognized by the computer at all. This client was looking for an affordable data recovery service to get back their important files. Toshiba HD Recovery When connected to the PC-3000 data recovery rig, the Toshiba hard drive would ID and I could launch the utility, but would not allow access to the data on the platters. This type of symptom is usually caused by a firmware issue on the drive. I read all the firmware modules I could to find what the issue could be. In this case, the G-List had a lot of data present and could be corrupt. Anytime I see a lot of info in the G-list I clear it out before starting the imaging process, but in this case, I was hoping that clearing that module would allow access to the data on the platters. After clearing that firmware … Read more