Affordable Data Recovery Pricing
We have three flat rates in our data recovery price list with a no data, no charge guarantee!
Our small family-run data recovery lab is located in the Midwest and has the same expensive lab equipment and expertise as the big recovery companies! But our affordable flat rates and friendly customer service set us apart as the best choice for your data recovery project. Check out our low prices below.
Not sure what you need? We can provide you with a free quote. Just fill out our quick quote form and we will get back to you right away. We know how it feels to deal with confusing pricing, so we try our best to make our pricing easy to understand. Hard drive recovery terminology can be daunting, so please feel free to contact us with any questions. We are happy to discuss your particular case and explain which tier we believe the drive will end up requiring.
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Hard Drive Data Recovery Prices Explained with Examples
Below you will find more details about our different affordable data recovery fixed price tiers along with examples of issues covered by each tier. If you are looking for a cheap hard drive recovery service that provides a quality experience, look no further. We know data recovery is a difficult subject to understand and are happy to discuss your particular case, just contact us with any questions you may have.
$349 Standard Data Recovery Service
We have a low, affordable flat fee for all standard data recovery projects. This inexpensive data recovery covers the basic recovery process – diagnosing and repairing your drive, extracting the data from your device, and transferring this information to a new form of media that you provide or purchase from us.
Of all the drives we receive, about 70% fall under our Standard affordable data recovery rate. This is our cheapest hard drive recovery rate.
The common issues that fall under our standard service are:
$499 Standard+ Data Recovery Service
Standard+ Hard Drive recoveries are an additional cost due to the more time-consuming and strenuous nature of the failed device. Media that fall into this category requires more advanced, specialized equipment and data recovery expertise. Keep in mind most recovery shops charge over $1000 for drives in this category, we keep our rates as affordable as possible.
The common issues that fall under our Standard+ service are:
- Advanced Firmware Issues
- Electrical Failure
- Encrypted Drives
- USB connectors soldered directly onto the drive
- Larger Capacity Drives
- Stuck Heads in Drive (Stiction)
$749 Lab Recovery
In the event that a hard drive is physically damaged and requires internal parts replaced, a Lab Recovery will be required. Most shops charge $1500+ for a lab recovery, or they ship your drive out for recovery. We do all the work in-house and are able to offer a very affordable Lab Recovery rate.
Yellow Brick, LLC covers the cost of donor parts and therefore only suggests Lab Recoveries when there is a likelihood of success. Our customers will not be charged if files are unrecoverable.
If a customer chooses not to proceed with a Lab Recovery, we will end our efforts here and return the device at no charge (excluding shipping fees, if applicable).
Common issues that require a Lab Recovery:
Deleted Files / Format Recovery
Accidentally erased or formatted hard drives are a common occurrence. Format Recoveries at Yellow Brick are a $199 non-refundable charge. Deleted Files / Format Recoveries are a less labor-intensive process than our other data recovery procedures due to the fact that the device is typically undamaged, and the inaccessible data is recovered using our specialized equipment.
The following scenarios are unusual, but they do come up every once in a while.
Any hard drive that is less than 50% recovered is permitted an “Opt Out, No Data Fee” of $99 in place of our $349 Standard Recovery price.
Open Cover Fee
If a hard drive’s cover was previously opened, we charge an advance payment of $99. This fee is non-refundable, covers an inspection of your device in our clean room, and will go toward the cost of your recovery if successful.
Our standard turnaround time is 5-7 business days. If our customers need their data returned sooner, we offer an expedited service for an additional $99. Our expedited recoveries take top priority and will be completed within 2-4 business days.
Common Issues With Hard Drives Explained
Standard Covered Issues
Common Symptom: Freezing during use
Sometimes when you are using your computer it will freeze for a few seconds, then continue working. Often times you will hear the hard drive working extra hard during the pause. This can be caused by bad sectors on the drive.
Common Symptom: Not mounting or files missing
There is a portion of the drive that holds the catalog file. The catalog file holds information like what folder has what data in it. Partition information is also included in this data. The partition tells the computer how to read the catalog file. When this data gets corrupted, you are not able to mount the data onto the computer. Partition corruption I see is usually caused by bad sectors or other physical issues with the drive.
Standard Firmware Issues
Common Symptom: Varies, includes clicking drives or endless seeking sounds.
The firmware tells the drive how to work properly. A lot of hard drive firmware is actually stored on the platters like your data! This means if there are bad sectors or other issues in the firmware section of the drive, it will not operate properly. I see a lot of drives that have been diagnosed as bad heads because the drive is clicking, and it is actually an issue with the firmware.
Advanced Firmware Issues
Common Symptom: Varies, includes clicking drives or endless seeking sounds.
Sometimes the firmware is so badly damaged you have to use donor firmware from a similar drive. Other times it requires a lot of manual work to get all the firmware modules working enough to get to the data.
Standard+ Covered Issues
Common Symptom: Dead drive, burning smell.
Sometimes there will be an issue with a drive that causes an electrical failure. Sometimes it will be from aging devices. Other times from using the wrong power connector, or a power surge. Sometimes you will smell a burning electronics smell and the drive will either show no signs of life or a slight click sound when power is applied.
Common Symptom: Entering a password when you first turn on the computer or plug in a drive.
Encryption is great for sensitive data. It basically keeps all your data locked with a password that is required to access user data. There was a time when it was super rare to see encryption on a drive because it required technical knowledge or special equipment. Now a lot of drives on the market include encryption built-in. Encryption increases the time and difficulty of recovery because you have to get certain areas of the drive to work in order for the encryption key to validate. It also increases the amount of time needed to recover the data.
USB connectors soldered directly onto the drive
Common Symptom: Instead of having a standard hard drive connection, there is a USB connector soldered directly onto the drive.
It is becoming more common for portable external drives to have the USB connector soldered directly onto the drive. The way USB connectors work is a little different from standard SATA connectors, so one of the first steps in the data recovery process is to replace the USB connector board with a standard SATA board. This extra step (and needing a donor SATA board) increases the difficulty in the recovery.
Larger Capacity Drives
Common Symptom: Drives that hold over 2TB of data
As drives that hold more and more data become popular, the time it requires to recover the drives continues to increase. Because it takes longer to complete the data recovery process on a larger drive, it makes the recovery fall under the Standard+ rate.
Common Symptom: Beeping sounds when power is applied.
The heads that read the data off the platters inside the hard drive have a designated “parking spot”. Sometimes the heads do not park properly and actually get stuck on the surface of the drive. Opening the drive and freeing the heads is a delicate task that requires the use of the “clean room” we have onsite.
Lab Recovery Covered Issues
Internal Parts Needed
The Read/Write heads are the most common diagnosis you will receive when you contact a recovery company about getting your data. Most recovery companies will tell you the heads are bad and the drive requires a clean room recovery for possibly thousands of dollars. While this can be the case, it is not nearly as common as most recovery places want you to believe. I have recovered hundreds of drives that were quoted for heads issues by other companies that did not have heads issues.
Common Symptom: Clicking then spin down.
The heads inside the drive read data off the platters, much like the needle on a record player. When the heads fail to work, the drive is not able to read anything from the platters so it will not work properly. Replacing the heads in a drive requires you to open the drive in a clean room.
Common Symptom: Not able to read the data from the heads.
This is a rare issue but is similar to having an electrical issue on the PCB. This requires you to open the drive in a clean room to replace the part and get the drive working again enough to access data.
Common Symptom: Squeak or similar noise.
There is a motor in the drive that spins the platters at a high rate of speed (usually 5400 or 7200 revolutions per minute). This motor can go bad or seize, causing the drive to make a short click or slight audible sound as it tries to spin. Fixing this issue requires opening the drive in a “clean room”.