iMac Hard Drive Not Showing Up Hitachi HDS722020ALA330

iMac desktop drive that just stopped working

This iMac hard drive not showing up was a Hitachi drive from a client who said the issue came up out of the blue. The client brought the computer to a computer repair shop when it started acting up and the shop found the issue with the computer was the HDS722020ALA330 hard drive itself. They pulled the hard drive from the Mac and tested it with another computer, but the drive would not mount or be recognized when plugged into a computer. 2011 iMac Drive Recovery There were photos and work documents on this drive that were important to the client, so the computer repair shop in Wichita, Kansas recommended their client bring the drive to us for an affordable clean room data recovery. Spoiler alert, this drive did not require a cleanroom recovery. A lot of shops think if they can’t get the data from the drive it must need to be opened up, but that is actually pretty rare unless the drive was dropped. We get a lot of drives sent to us … Read more

Affordable Mac Pro Data Recovery ST3500641AS

Seagate ST3500641AS 500GB

Helping people get back their important data is one of the things I truly enjoy about Data Recovery. It is especially rewarding when you can help someone you know personally get back data that is important to their family. There is a local farm called Jako where my wife and I love to purchase items we don’t currently have the ability to produce ourselves (like raw cow’s milk). The family-run farm is a great example of what we love about our area here in Kansas.  I handed a business card over just in case they needed data recovery in the future. About a month later I got a call that their Mac Pro went down with some important excel sheets and they needed help getting the data back. Mac Pro Data Recovery Diagnosis The Mac Pro was one of the huge models with 4 drive bays of which all had hard drives installed. These towers weigh about 70 pounds fully loaded so they are quite a beast. The first step was to figure out which … Read more

Western Digital Data Recovery – Disoriented Module 32 Slow Fix

Western Digital Data Recovery 500GB WD5000BPKT

This Western Digital data recovery was referred by a shop near Partridge, Kansas. The hard drive was thought to have some kind of heads issue as it wouldn’t read on a computer, but you could hear it spin up and start seeking. The repair shop told the client they figured the problem must be internal since the recovery computers they had wouldn’t even recognize the drive at all. This particular shop has recommended us over the years for affordable lab data recovery when they are not able to recover the drive themselves. Western Digital Data Recovery – Slow Fix This particular WD5000BPKT model is known to have a firmware issue called the “Slow Issue”. The fix has been used so much that it is now called the “Slow Fix”. It is a fairly widespread issue on Western Digital hard drives. The issue with the firmware is that a particular firmware module gets corrupted. This module is almost always module 32, but sometimes module 2 is involved as well. These modules must be read by the … Read more

Professional Toshiba HD Recovery MQ01ABD075

Toshiba MQ01ABD075 750GB Laptop Drive

This Toshiba HD Recovery would spin up, but would not be recognized by any computer. The customer had tried connecting it to a few different machines, but the drive would not be recognized by the computer at all. This client was looking for an affordable data recovery service to get back their important files. Toshiba HD Recovery When connected to the PC-3000 data recovery rig, the Toshiba hard drive would ID and I could launch the utility, but would not allow access to the data on the platters. This type of symptom is usually caused by a firmware issue on the drive. I read all the firmware modules I could to find what the issue could be. In this case, the G-List had a lot of data present and could be corrupt. Anytime I see a lot of info in the G-list I clear it out before starting the imaging process, but in this case, I was hoping that clearing that module would allow access to the data on the platters. After clearing that firmware … Read more