Beeping Western Digital Easystore WD20SMZW Hard Drive Recovery

1150 easystore WDBKUZ0020BBK

I received a quote request from a client who had been into a local computer repair shop with a failed Western Digital EasyStore external hard drive. Inside the hard drive was a WD20SMZW 2.5″ 2TB hard drive. This particular model has a USB port built into the printed circuit board, instead of a standard SATA connector. The client told me they brought the drive into the repair shop because it stopped working suddenly. They said there was a sound like a beep coming from the drive, but that the computer would not recognize it at all. The shop they brought it to attempted to run software-based data recovery tools on the drive, but they couldn’t get it to scan the drive at all. The repair shop told them to try us, as we have been successful in recovering data from other drives they were not able to successfully recover in the past. We work with a lot of shops that offer our services to their clients. We have a few referral programs available, so if … Read more

SD Card Recovery – Fix Corrupt Memory Card and Recover Data

Sandisk Ultra Plus micro SD 1

SanDisk Ultra Plus 32GB Micro SD Recovery Micro SD memory cards provide convenient and cheap storage for DSLRs and other portable devices. In some cases an SD memory card may be corrupted accidentally or damaged in some way, causing loss of stored photos, videos, audio files, or other important data. In this case, the micro SD card recovery was required because the card had issues with bad sectors. Common signs & symptoms of a corrupt or damaged SD card The most common sign of a corrupt or damaged SD card is that the sd card will not show up on your computer when you plug it in. If you have important data stored on the card, you will likely need to have data recovery performed to get those files recovered. Another symptom of a failing micro SD card is that it will unmount during use. If your memory card is showing this intermittent symptom, you will want to backup your important file to a different storage device like an external hard drive before you need … Read more

Western Digital WD10JPVX Data Recovery

WD10JPVX

This WD10JPVX Western Digital hard drive came from inside an external enclosure. The client had used it to store their important photos and some sermons, so when it stopped working they knew they needed a professional data recovery service to help. The client first brought the hard drive to a computer repair shop that also advertises data recovery services. This is one of the computer repair shops we work with to help with the recoveries when they aren’t able to complete them. In this case, they were not able to get the WD10JPVX drive to work at all with the recovery equipment they had. The shop recommended the client discuss the case with me to see if it was a drive I would be able to recover. After discussing the drive I told the client it was likely we would be able to recover it. The drive wasn’t making any weird noises and had not been dropped. It had also started acting slow and erratic before it stopped working altogether. WD10JPVX Diagnosis Once I had … Read more

The Importance of Knowledge in Data Recovery

1141 Opened ST1000DM003

In this post, I wanted to share a client’s story that, unfortunately, is not all that rare in this industry. There are a lot of computer repair shops and even some data recovery shops that don’t exactly know what they are doing when it comes to data recovery. They may have outdated knowledge or knowledge in a particular area, but if there are gaps in their knowledge and they don’t know it, the results can be disastrous. My brother-in-law referred one of his friends to me who had a hard drive full of photos and important work documents that had stopped working out of the blue. The drive had stopped showing up and he needed the data from the drive. The client had taken the entire computer into a computer repair shop to see if they could get it working again. The repair shop told him that the drive was bad and asked if he wanted data recovery services. He approved the data recovery process but was told a while later that the drive was … Read more

WD2500BEKT Western Digital Scorpio Black Drive Recovered

WD2500BEKT Data Recovery 1

This Scorpio Black Western Digital drive was not showing up for the customer when they tried to access the important photos and work documents that were stored on it. They had initially brought the drive into their local computer repair shop, but the shop told them the drive was not recoverable without advanced lab recovery. The shop they brought it into used to send people to one of the big data recovery companies. The big recovery company had an average quote of about $1500. When they decided to give us a try and start sending customers to us instead, they were pleased to find that their clients said yes to the recovery 10x more often, and our average recovery quote is closer to $400. Not only do they end up earning more commission over the year from sending their clients to us (smaller commissions per client, but more clients say yes, so they end up way ahead), but their customers are pleased that they got a referral that saved them a ton of money and … Read more

My Passport For Mac Recovered – Literally $2100 in Savings!

My Passport For Mac Drive

This Western Digital My Passport external hard drive came to me from a client that had tried another data recovery company first. He had sent it out to one of the big data recovery companies and received a quote of $2500 for the recovery. These multi-thousand dollar quotes are not unusual in the recovery industry, I hear from clients all the time about these high quotes. While the family photos on the drive were worth that much to them, they decided to see if they could find a better price for the recovery as $2500 was not in the budget. They had found us after calling their local computer repair shop to see if they could recommend anybody else besides the big recovery company they had already tried. The shop told them about us, so they got the drive back from the big recovery company and gave us a call to discuss their hard drive issue. They reported that the drive had just stopped working and was no longer showing up on their computer. They … Read more

Beeping Seagate ST3500418AS Data Recovery Steps

ST3500418AS Stuck Heads Recovery

As you can see reading through this blog, beeping Seagate hard drives are almost always drives with stuck heads. I have an entire page dedicated to beeping hard drives if you want to learn more about the issue. The beeping sound comes from the platters not being able to spin up, which can be caused by a couple of different things: Power supply issue. If the drive is not receiving enough power, it will not be able to spin up properly. This can cause beeping or buzzing sounds. Power cable issue. While this is usually not the issue, something as simple as a bad cable can cause the hard drive to beep. Bent spindle. If the drive was dropped, sometimes the spindle can become bent which causes the drive to not be able to spin up. Failed motor. This is unusual, but it does happen. If the motor fails to work properly it will not spin up the drive and you will get a buzzing or beeping sound. An issue with the PCB. The PCB … Read more

Just Stopped Working ST8000DM004 Data Recovery

8TB ST8000DM004 Data Recovery

I remember the good old days when a “big” hard drive had about 120GB of capacity. Now when I get a big drive in, I am looking at somewhere from 2TB to 12TB of capacity. This particular ST8000DM004 data recovery was for an 8TB drive that had been inside an external enclosure. ST8000DM004 Just Stopped Working The Seagate hard drive was in use by a videographer based out of Wichita. They work on marketing and shoot HD video that is then stored on this 8TB ST8000DM004 hard drive. Unfortunately, the hard drive just stopped working one day, and they were not able to access any of their files. The drive had been working great prior to the issue, then suddenly would not be recognized by the computer. They weren’t even able to get the computer to recognize it enough to run software-based recovery methods on it. Due to the 8TB capacity, this ST8000DM004 data recovery would fall under our Standard+ recovery rate. While this rate is a little more than our Standard recovery rate, it … Read more

Simple Seagate ST320LT007 Data Recovery

Seagate ST320LT007 Hard Drive

This Seagate ST320LT007 came in for data recovery from a client located nearby in Wichita, Kansas. The client needed the important work documents that were stored on the drive, but they could get gain access to the hard drive using their computer. Any computer that the drive was connected to would not find the hard drive. The hard drive was reported to sound normal, but the computers would not recognize it at all. These thin Seagate ST320LT007 drives commonly have hardware issues, so I was ready for the worst when it arrived and started with my diagnosis. A lot of these thin drives will get stuck heads, damaged heads, or other internal issues. But in this case, it was something else causing the problem. After discussing the project with the client, he decided to bring it in for my affordable data recovery service. Seagate ST320LT007 Diagnosis The hard drive did indeed spin up and sound normal, but it would not ID on my PC-3000. It did get ready, but that was as far as it … Read more

Western Digital WD2500JS Data Recovery

WD2500JS Data Recovery

A shop we have worked with for some time sent this WD2500JS data recovery project to us to attempt to get the client’s important data back. The drive had been used inside an iMac for years before the iMac stopped working. The shop diagnosed the drive as having issues and needing data recovery and they sent the drive over to us for the project to be completed. WD2500JS Data Recovery Project The Western Digital hard drive arrived with the symptoms being described as the hard drive will spin up and sounds good, but won’t show up on any computer for data recovery software to access. Because the drive was reported as sounding good, with no drops, I started by connecting it to my PC-3000. Once connected, the drive spun up correctly just as described, and it got ready. I ran the utility for this drive and did all the standard fixes and got it configured for imaging. Once that process was complete I went ahead and left it connected to the PC-3000 and started the … Read more