Professional Seagate Data Recovery

1127 ST2000DM001 Tax File Recovery

This last Tax season was a busy time here at Yellow Brick Data Recovery. A lot of people try to get old receipts and other tax related documents off of drives they have been stored in and find there is an issue with the drive. We get drives from all over the country during this time via our mail-in service. Seagate Data Recovery A call came in from a client in Colorado who explained their external Seagate hard drive had stopped working suddenly and they needed a Seagate data recovery service so they could access their important files in time for tax season. It was reported that the drive would spin up as it should, but would not be recognized by the computer at all. The client had even tried removing the ST2000DM001 hard drive from inside the Seagate external enclosure and plugging it directly into a computer. They thought maybe the drive wasn’t receiving enough power or there was some other issue with the hard drive enclosure. Unfortunately, the drive continued to not show … Read more

ST2000DM008 Data Recovery – Unique Case Study

1120 ST2000DM008 stopped working

This ST2000DM008 data recovery was for a Seagate BarraCuda drive that just stopped working randomly for the client. They took their computer to a shop local to them when the drive stopped working and were told that the data was not accessible and would need professional data recovery in order to get the important data off of it. Recovering Seagate Drive with Firmware Issue This client needed their photos and documents off the failed Seagate hard drive, so they called us to see if we could help. Thankfully we were able to offer an affordable recovery option that was successful in recovering their important files! If you have an st2000dm008 not showing up, we can help you get your data back. Diagnosing the hard drive for recovery Once the ST2000DM008 data recovery drive arrived I started with a visual inspection and found that everything looked great. The drive sounded perfect when powered on with no odd seeking sounds. Connecting the ST2000DM008 hard drive to the PC-3000 showed the drive was not getting ready. When a … Read more

Unusual ST1000LM035 Firmware Issues Recovery

Seagate drive that won’t boot

There are times (rare, but they do happen) when I receive a drive with a firmware issue that is beyond my capabilities to fix. Firmware issues can be very routine (like the Module 32 WD Slow Fix firmware issue), to something like this ST1000LM035 firmware situation where I had to contact the makers of the PC-3000 data recovery rig I have to help with the firmware fix. Recovering ST1000LM035 Firmware Issue This ST1000LM035 Seagate hard drive was a mail-in from Houston, Texas. The client needed to get their personal photos and school documents from the Seagate drive that was inside their laptop. The drive was no longer mounting and the other repair and recovery shops they had gone to said the drive was not recoverable. They reported the drive had just stopped working and had not been dropped or damaged in any way. Inspecting the drive for recovery When I received the drive, I completed a visual inspection and found that the drive looked physically perfect. No issues were visible with the heads, platters, PCB, … Read more

Seagate ST5000DM000 Recovery -Drive not responsive

Seagate ST5000DM000 Recovery

This 5TB Seagate ST5000DM000 recovery came from a customer in Idaho. They had already tried to have the hard drive recovered at a few different data recovery shops closer to them, but none of them had been successful in getting the data off the drive. The hard drive was reported to spin up and sound good, but the computer would not recognize it at all. It would not mount on the desktop or even show up in any utilities. Seagate ST5000DM000 Recovery The client has actually been in the tech industry for many years (there is a lot of tech in Idaho, believe it or not), so they were comfortable explaining what the issue was with the ST5000DM000 hard drive and what the other shops had said they thought the problem might be. It sounded to me like it could possibly be some more advanced firmware issue, which is something a lot of shops are not able to handle as it takes a lot of experience to know how to fix some of the odder … Read more

Seagate ST9500325AS Suddenly Stops Working

Seagate Momentus 500GB not working drive

This 500B Seagate ST9500325AS recovery project came from a local client that reported the drive just stopped working one day out of the blue. The hard drive was in a computer, so the whole computer just stopped booting fully. Recovering A Seagate Drive With Bad Heads The client took the computer into a computer repair shop and was told the issue was with the hard drive itself. The shop that looked at the drive did not have the tools and experience needed to recover the drive on their own, so they recommended the customer contact us for our affordable data recovery service. Ticking sound then spinning down When the client contacted us, they let us know the Seagate ST9500325AS drive was making a ticking sound, then spinning down. This is very classic on a Seagate of a bad head situation, so I was not surprised when I inspected the drive and found that head 0 and head 3 were both bad. Because this drive has 4 heads, I was able to use Head 1 and Head … Read more

Seagate Rosewood ST2000LM007 Recovery

Seagate Mobile 2TB Rosewood that is not showing up on computer

This Seagate Rosewood series drive was mailed to us by a customer that reported the drive was not showing up on their computer when they plugged it in. The Rosewood series drives are very popular and are found in the popular Seagate external drives. The most common models we see are the ST2000LM007 like this drive and the ST1000LM035. If you need affordable data recovery for your Rosewood drive, we can help! Seagate Rosewood Recovery Once the drive arrived, I started with an inspection of the ST2000LM007 2TB mobile HDD and everything looked good physically with the drive. When I plugged the drive into my PC-3000 recovery rig I heard it spin up and everything sounded good as well. I moved on to checking the firmware as this particular Rosewood series of Seagate drives seem to be prone to firmware issues. Patch and Unlock This is a Seagate Rosewood drive, so it is necessary to patch and unlock the terminal before having access to the firmware of the drive. When these drives first came out, … Read more

Beeping Seagate Rosewood Drive Recovery

Mobile Seagate HDD 2TB Drive that was accidentally formatted

This 2TB ST2000LM007 Seagate Rosewood drive was reported as making a beeping sound when plugged in. The beeping Seagate came to us from a client in El Dorado, KS, who is a professional photographer. The most common requests for important data are photos and work documents. In this case, the professional photos on the drive checked off both the photo and business document boxes! As a small business owner, I understand how important it is to get your business data back safe and sound (and sometimes quickly). Beeping Seagate Recovery While El Dorado isn’t too far away from our Kansas based recovery lab, the client opted to mail in the drive for recovery rather than make the drive. The carrier made quick work of delivering the drive and I started by opening the drive up to check the heads in my cleanroom environment. We get drives from all over the country through our mail-in program, so if you are too far away to drop off, don’t worry! We can help. Heads stuck on platter As … Read more

Dead Seagate ST9500325AS Bad Heads Recovery

500GB Seagate Mobile Drive with 1 bad head

This Seagate ST9500325AS 500GB drive used to be a popular model that you would find in a lot of Windows-based laptops. This particular hard drive came in from a customer that said their drive just stopped working suddenly, and now no computer would recognize it at all. The customer even tried bringing it into a computer repair shop to see if they could get the drive to mount and recover some of his important data. Seagate ST9500325AS Recovery The shop they brought this ST9500325AS hard drive to said they could not access anything on the drive at all. The drive wasn’t making abnormal noises, but their data recovery equipment would just not recognize the hard drive at all. The shop recommended that they send the hard drive to us for recovery as we have had good success recovering drives for them in the past at an affordable rate. If you have brought your computer to a computer repair shop or even a recovery shop and have been told your drive is not recoverable or will … Read more

Hard drive not showing up Windows 10

Desktop Seagate drive that is not showing up when plugged in

This 1TB Hard drive not showing up Windows 10 was a Seagate Desktop HDD with the model number ST1000DM003. It was reported that it had just stopped working randomly with the symptoms of not showing up in Windows 10 when plugged into the computer. The client initially went to a computer repair shop and had the drive diagnosed as failed. When a drive is not showing up in Windows 10, it can be a lot of different things causing the issue. It could be an issue with the drive, with the cables connecting the drive to the computer, the drive itself, or a combination of problems. If there are no odd sounds coming from the drive that is not showing up, it would be a good idea to try plugging the drive into another computer. If the second computer doesn’t see the drive, then you know the drive itself is the issue. Seagate Not Showing Up Recovery In this case, the customer’s local computer repair shop tested the drive by plugging it into a computer … Read more

ST2000LM003 Hard Drive Not Showing Up

Seagate 2TB Portable drive that won't mount

This Seagate ST2000LM003 model hard drive went to a local computer repair shop before it came to us with the issue description of hard drive not showing up. The drive was inside a laptop, and the laptop just stopped working without any drops or spills being involved. For those keeping score this is a Samsung drive branded as a Seagate. These 2TB laptop drives were popular for a while inside some Windows-based laptops. Hard Drive Not Showing Up Data Recovery The repair shop the customer brought their computer to took a look at the laptop and narrowed down the issue to the hard drive itself. While the hard drive was recognized by the computer, it would not mount when plugged into any computer they tried it on. They also tried running data recovery software on the drive but were not able to recover any usable files. The repair shop recommended the client bring the drive to us for data recovery as the data on the drive was quite important to the client. ST2000LM003 diagnosis This … Read more