Quick Western Digital WD5000LPCX Recovery

Western Digital laptop drive with bad sectors

Sometimes a problem as seemingly simple as “bad sectors” or “bad blocks” can cause a drive to work at all for a customer. This was the case with this WD5000LPCX Western Digital drive. The client reported that the drive just stopped working, and the computer repair shop that took a look at it let him know it needed data recovery as their shop computers would not mount it and their data recovery software would not recognize it. Affordable WD5000LPCX Recovery The client was looking for a professional but affordable data recovery service for their Western Digital drive and we fit the bill! We offer recovery for all types of hard drives including these WD5000LPCX Western Digital drives. Our recovery services are available nationwide, so if you are outside our local area you can still ship your device in for our recovery service. I started with an inspection as usual, but everything looked great hardware wise. The heads all tested good on the PC-3000 so I continued to get the hard drive all set up for … Read more

Seagate ST9500325AS Suddenly Stops Working

Seagate Momentus 500GB not working drive

This 500B Seagate ST9500325AS recovery project came from a local client that reported the drive just stopped working one day out of the blue. The hard drive was in a computer, so the whole computer just stopped booting fully. Recovering A Seagate Drive With Bad Heads The client took the computer into a computer repair shop and was told the issue was with the hard drive itself. The shop that looked at the drive did not have the tools and experience needed to recover the drive on their own, so they recommended the customer contact us for our affordable data recovery service. Ticking sound then spinning down When the client contacted us, they let us know the Seagate ST9500325AS drive was making a ticking sound, then spinning down. This is very classic on a Seagate of a bad head situation, so I was not surprised when I inspected the drive and found that head 0 and head 3 were both bad. Because this drive has 4 heads, I was able to use Head 1 and Head … Read more

Seagate Rosewood ST2000LM007 Recovery

Seagate Mobile 2TB Rosewood that is not showing up on computer

This Seagate Rosewood series drive was mailed to us by a customer that reported the drive was not showing up on their computer when they plugged it in. The Rosewood series drives are very popular and are found in the popular Seagate external drives. The most common models we see are the ST2000LM007 like this drive and the ST1000LM035. If you need affordable data recovery for your Rosewood drive, we can help! Seagate Rosewood Recovery Once the drive arrived, I started with an inspection of the ST2000LM007 2TB mobile HDD and everything looked good physically with the drive. When I plugged the drive into my PC-3000 recovery rig I heard it spin up and everything sounded good as well. I moved on to checking the firmware as this particular Rosewood series of Seagate drives seem to be prone to firmware issues. Patch and Unlock This is a Seagate Rosewood drive, so it is necessary to patch and unlock the terminal before having access to the firmware of the drive. When these drives first came out, … Read more

Badly scratched platters make recovery not successful

Toshiba with badly scratched platters, platter view.

Every once in a while we get a drive sent in that we are not able to recover. This drive came to us from a client who had let a relative take a look at the drive and try to recover it. It is hard to say how exactly the scratched platters occurred (it might have occurred the moment the drive failed, or it could have occurred while the relative attempted a recovery), but the result of the platter damage is that the data could not be recovered. The pictures below show the drive, as well as the drive opened up. You can see where the surface of the platters are scratched. They should be like a mirror with no imperfections at all. You can think of this situation as having a DVD or CD that is badly scratched. The DVD or CD player will not be able to start reading the disk at all and will just eject it after a few seconds of trying. If your drive stops working and is making any … Read more

Beeping Seagate Rosewood Drive Recovery

Mobile Seagate HDD 2TB Drive that was accidentally formatted

This 2TB ST2000LM007 Seagate Rosewood drive was reported as making a beeping sound when plugged in. The beeping Seagate came to us from a client in El Dorado, KS, who is a professional photographer. The most common requests for important data are photos and work documents. In this case, the professional photos on the drive checked off both the photo and business document boxes! As a small business owner, I understand how important it is to get your business data back safe and sound (and sometimes quickly). Beeping Seagate Recovery While El Dorado isn’t too far away from our Kansas based recovery lab, the client opted to mail in the drive for recovery rather than make the drive. The carrier made quick work of delivering the drive and I started by opening the drive up to check the heads in my cleanroom environment. We get drives from all over the country through our mail-in program, so if you are too far away to drop off, don’t worry! We can help. Heads stuck on platter As … Read more

Recovering Photos from Accidentally Formatted External Drive

External Toshiba that was accidentally formatted

During one of my pickups in Wichita, I received a call from a client that had an accidentally formatted external hard drive that they needed photos (and some important documents) recovered from. Photo recovery is the number one type of data that I see needing to be recovered from accidentally formatted drives. Because of this, I have invested in some pretty great recovery software that allows me to offer deleted and format recovery services. I do have special pricing for accidental formatting or deleted data recovery. The price for this service is less than my Standard data recovery service. Formatted External Recovery The client told me they were trying to create a boot drive for their computer on the external drive and didn’t realize that formatting the drive would cause all the data to be deleted. They had hoped to just add the operating system to the hard drive while leaving all the data on the drive intact but had accidentally formatted the drive which erased all the data present. The external drive was not … Read more

Beeping Western Digital Recovery

Beeping Western Digital Drive

I have quite a few blog posts about beeping hard drives needing recovery, and most of the time the beeping ends up being caused by the drive heads stuck on the platters. Sometimes the issue with a beeping drive is something else, but the majority of the time it does end up being heads that are stuck on the platter. Beeping Drive Recovery In a lot of these beeping hard drive cases, I am able to safely lift the stuck heads off the platters and move them over to the ramp, inspect them for damage under a microscope, then use the undamaged heads to recover the drive successfully. In some of the cases, I inspect the heads and find they are damaged, replace the head stack with a donor head stack, then recover the data successfully. DIY recovery for beeping drive If you go online to YouTube or other forums, you will see articles with people saying to just take apart your drive and move the heads off the platters, then turn it back on … Read more

Dead Seagate ST9500325AS Bad Heads Recovery

500GB Seagate Mobile Drive with 1 bad head

This Seagate ST9500325AS 500GB drive used to be a popular model that you would find in a lot of Windows-based laptops. This particular hard drive came in from a customer that said their drive just stopped working suddenly, and now no computer would recognize it at all. The customer even tried bringing it into a computer repair shop to see if they could get the drive to mount and recover some of his important data. Seagate ST9500325AS Recovery The shop they brought this ST9500325AS hard drive to said they could not access anything on the drive at all. The drive wasn’t making abnormal noises, but their data recovery equipment would just not recognize the hard drive at all. The shop recommended that they send the hard drive to us for recovery as we have had good success recovering drives for them in the past at an affordable rate. If you have brought your computer to a computer repair shop or even a recovery shop and have been told your drive is not recoverable or will … Read more

CompactFlash Recovery for Important Christmas Photos

Back of SanDisk Compact flash card

A client from here in Hutchinson, Kansas called about a CompactFlash card from a camera that had captured a bunch of great family Christmas photos this year. When the CF card was attached to the computer to load the pictures from the holiday, they were not showing up. These Christmas shots were especially special as they included aging grandparents with the grandkids, and it was super important to get a CompactFlash recovery completed. Note that we have special pricing for these camera card recoveries. They are generally less work to recover than standard hard drives, so we offer recovery at a more affordable rate. CompactFlash Photo Recovery Photos are something we get asked to recover frequently, and as a dad, I understand just how important photos can be. I love going through photos of all my boys and reminiscing, and every single picture is important even though I have thousands! So when I get a call about recovering priceless family albums, I know how important that data can be. Whether you have a CompactFlash card … Read more

HTS545050A7E362 Critical Bad Blocks Data Recovery

HGST 500GB drive that has bad blocks

This 500GB HGST HTS545050A7E362 MacBook Pro laptop drive came to us from a shop nearby in Wichita. They had a customer that brought the MacBook in and said it had just stopped working without warning. The repair shop was able to quickly narrow the issue down to the HGST hard drive itself which has an Apple part number 655-1730G. Bad Blocks Data Recovery The repair shop tested the drive by plugging it into some of their own machines that they use to extract data from drives, but the machines would not mount the drive. The customer was informed the drive was the issue and quoted for a repair. The customer let the shop know that they needed the data from the old drive, as there were photos and work documents present that they didn’t want to leave behind. The Wichita computer repair shop recommended us for the recovery as we are close by Wichita and offer affordable recovery with a very high success rate. We usually find ourselves in Wichita once a week, so if … Read more