2TB Seagate Expansion Stopped Showing Up – Expert Recovery Without Head Swap

May 24, 2022 by Aaron Hook

This Seagate Expansion stopped showing up when connected to a computer. The client first brought the drive to a computer repair shop for diagnostics and was told that it would be best to go to a professional data recovery lab to get the data back from this drive. The repair shop said it sounded like the drive may have bad heads, and they recommended us for having an affordable clean room recovery rate. Seagate Expansion Stopped Showing Up This particular drive is one of the Rosewood model Seagate drives that are found inside the external USB drives called the Expansion Portable Hard Drive. These Rosewood drives are fairly common, and we do tend to see more data recoveries being needed on these drives than some other model drives. I cover the reasons behind the seemingly higher than usual failure rate in this Rosewood blog post, but basically, the issues with the drives are complex firmware and fragile parts likely due to the drive being designed to be as thin as possible. Recovery diagnosis Once the … Read more

Seagate Rosewood ST2000LM007 Recovery

May 12, 2022March 4, 2022 by Aaron Hook

Seagate Mobile 2TB Rosewood that is not showing up on computer

This Seagate Rosewood series drive was mailed to us by a customer that reported the drive was not showing up on their computer when they plugged it in. The Rosewood series drives are very popular and are found in the popular Seagate external drives. The most common models we see are the ST2000LM007 like this drive and the ST1000LM035. If you need affordable data recovery for your Rosewood drive, we can help! Seagate Rosewood Recovery Once the drive arrived, I started with an inspection of the ST2000LM007 2TB mobile HDD and everything looked good physically with the drive. When I plugged the drive into my PC-3000 recovery rig I heard it spin up and everything sounded good as well. I moved on to checking the firmware as this particular Rosewood series of Seagate drives seem to be prone to firmware issues. Patch and Unlock This is a Seagate Rosewood drive, so it is necessary to patch and unlock the terminal before having access to the firmware of the drive. When these drives first came out, … Read more

Beeping Seagate Rosewood Drive Recovery

May 12, 2022February 25, 2022 by Aaron Hook

Mobile Seagate HDD 2TB Drive that was accidentally formatted

This 2TB ST2000LM007 Seagate Rosewood drive was reported as making a beeping sound when plugged in. The beeping Seagate came to us from a client in El Dorado, KS, who is a professional photographer. The most common requests for important data are photos and work documents. In this case, the professional photos on the drive checked off both the photo and business document boxes! As a small business owner, I understand how important it is to get your business data back safe and sound (and sometimes quickly). Beeping Seagate Recovery While El Dorado isn’t too far away from our Kansas based recovery lab, the client opted to mail in the drive for recovery rather than make the drive. The carrier made quick work of delivering the drive and I started by opening the drive up to check the heads in my cleanroom environment. We get drives from all over the country through our mail-in program, so if you are too far away to drop off, don’t worry! We can help. Heads stuck on platter As … Read more

Seagate 2TB Mobile Drive ST2000LM007 Recovered After Head Swap

May 13, 2022September 28, 2021 by Aaron Hook

Update Nov 2021 – This particular model, ST2000LM007, is part of the Rosewood family which I have a more in-depth blog post about titled Seagate 1TB Expansion External Hard Drive Model ST1000LM035 Not Mounting. This Seagate Rosewood model ST2000LM007 drive came in as a referral from a local computer repair shop. The repair shop had tried to recover the drive with software based recovery methods, but could not get their computers to recognize the drive at all. The repair shop recommended their customer contact us for an affordable clean room data recovery service. Rosewood head swap recovery Once I received the drive I started the diagnosis process. A visual inspection in the clean room environment showed platter damage so I let the customer know it was unlikely to be recovered, unfortunately. There was visible damage to the top platter from a failed head and there was a good chance if I completed a head swap there would still be no data recovered from this drive as some firmware modules may be inaccessible due to damage. … Read more

2TB Seagate Expansion Stopped Showing Up – Expert Recovery Without Head Swap

Seagate Rosewood ST2000LM007 Recovery

Beeping Seagate Rosewood Drive Recovery

Seagate 2TB Mobile Drive ST2000LM007 Recovered After Head Swap

Data Recovery Services

Helpful Articles

Company Information

Yellow Brick Data Recovery

Data Recovery Services

Helpful Articles

Company Information