Seagate Rosewood ST2000LM007 Recovery

Seagate Mobile 2TB Rosewood that is not showing up on computer

This Seagate Rosewood series drive was mailed to us by a customer that reported the drive was not showing up on their computer when they plugged it in. The Rosewood series drives are very popular and are found in the popular Seagate external drives. The most common models we see are the ST2000LM007 like this drive and the ST1000LM035. If you need affordable data recovery for your Rosewood drive, we can help! Seagate Rosewood Recovery Once the drive arrived, I started with an inspection of the ST2000LM007 2TB mobile HDD and everything looked good physically with the drive. When I plugged the drive into my PC-3000 recovery rig I heard it spin up and everything sounded good as well. I moved on to checking the firmware as this particular Rosewood series of Seagate drives seem to be prone to firmware issues. Patch and Unlock This is a Seagate Rosewood drive, so it is necessary to patch and unlock the terminal before having access to the firmware of the drive. When these drives first came out, … Read more

Beeping Seagate Rosewood Drive Recovery

Mobile Seagate HDD 2TB Drive that was accidentally formatted

This 2TB ST2000LM007 Seagate Rosewood drive was reported as making a beeping sound when plugged in. The beeping Seagate came to us from a client in El Dorado, KS, who is a professional photographer. The most common requests for important data are photos and work documents. In this case, the professional photos on the drive checked off both the photo and business document boxes! As a small business owner, I understand how important it is to get your business data back safe and sound (and sometimes quickly). Beeping Seagate Recovery While El Dorado isn’t too far away from our Kansas based recovery lab, the client opted to mail in the drive for recovery rather than make the drive. The carrier made quick work of delivering the drive and I started by opening the drive up to check the heads in my cleanroom environment. We get drives from all over the country through our mail-in program, so if you are too far away to drop off, don’t worry! We can help. Heads stuck on platter As … Read more

Seagate 2TB Mobile Drive ST2000LM007 Recovered After Head Swap

ST2000LM007 2TB Drive

Update Nov 2021 – This particular model, ST2000LM007, is part of the Rosewood family which I have a more in-depth blog post about titled Seagate 1TB Expansion External Hard Drive Model ST1000LM035 Not Mounting. This Seagate Rosewood model ST2000LM007 drive came in as a referral from a local computer repair shop. The repair shop had tried to recover the drive with software based recovery methods, but could not get their computers to recognize the drive at all. The repair shop recommended their customer contact us for an affordable clean room data recovery service. Rosewood head swap recovery Once I received the drive I started the diagnosis process. A visual inspection in the clean room environment showed platter damage so I let the customer know it was unlikely to be recovered, unfortunately. There was visible damage to the top platter from a failed head and there was a good chance if I completed a head swap there would still be no data recovered from this drive as some firmware modules may be inaccessible due to damage. … Read more

Alarming Seagate Hard Drive Beeping

Seagate drive open with a head visibly stuck on the top platter

This Seagate Rosewood drive came from an external USB drive that was dropped and immediately stopped working. With Seagate hard drive beeping, it is almost always an issue with heads being stuck on the platter. If you have a beeping drive that you need important data from, I offer affordable data recovery services. Recovering Data From Beeping Seagate Hard Drive The process for recovering a beeping hard drive with stuck heads is to open the drive in a clean room and use a specially made tool that separates the heads from the platter. Once those heads are no longer stuck they can be removed and examined under a microscope to check for damage. If any damage is present, swap the heads completely with a donor head set, and reassemble the drive. Carefully imaging the drive with the PC-3000 is recommended, or at the very least use an imager like the Deepspar Disk Imager. The risk when heads get stuck is that they can cause damage to the platter itself. Except for the parking area, the … Read more