The Importance of Knowledge in Data Recovery

1141 Opened ST1000DM003

In this post, I wanted to share a client’s story that, unfortunately, is not all that rare in this industry. There are a lot of computer repair shops and even some data recovery shops that don’t exactly know what they are doing when it comes to data recovery. They may have outdated knowledge or knowledge in a particular area, but if there are gaps in their knowledge and they don’t know it, the results can be disastrous. My brother-in-law referred one of his friends to me who had a hard drive full of photos and important work documents that had stopped working out of the blue. The drive had stopped showing up and he needed the data from the drive. The client had taken the entire computer into a computer repair shop to see if they could get it working again. The repair shop told him that the drive was bad and asked if he wanted data recovery services. He approved the data recovery process but was told a while later that the drive was … Read more

ST1000DM003 Seagate Hard Drive Recovery

ST1000DM003 Seagate Hard Drive Recovery

This Seagate hard drive recovery project had the model number ST1000DM003. It came in from a local customer that needed their user data recovered. The client had initially taken their dead drive to a computer repair shop to have it diagnosed, but the repair shop told them that the recovery process was beyond their capabilities. Seagate Hard Drive Recovery This particular repair shop used to recommend one of the big data recovery companies that required you to ship your drive out to their California lab and would give you a quote once it arrived. The quotes from these big companies generally start at around $800 and go up into the thousands. A drive like this one would usually receive a quote of about $1200 for the recovery process. I went out to his particular repair shop and told them about my at-home cleanroom environment, my PC-3000 by Ace Labs, and my 10+ years of experience as a data recovery technician. They decided to start referring people to me as I was local, and as an … Read more

Hard drive not showing up Windows 10

Desktop Seagate drive that is not showing up when plugged in

This 1TB Hard drive not showing up Windows 10 was a Seagate Desktop HDD with the model number ST1000DM003. It was reported that it had just stopped working randomly with the symptoms of not showing up in Windows 10 when plugged into the computer. The client initially went to a computer repair shop and had the drive diagnosed as failed. When a drive is not showing up in Windows 10, it can be a lot of different things causing the issue. It could be an issue with the drive, with the cables connecting the drive to the computer, the drive itself, or a combination of problems. If there are no odd sounds coming from the drive that is not showing up, it would be a good idea to try plugging the drive into another computer. If the second computer doesn’t see the drive, then you know the drive itself is the issue. Seagate Not Showing Up Recovery In this case, the customer’s local computer repair shop tested the drive by plugging it into a computer … Read more